Terms and conditions

Customer Dividend Programme Terms and Conditions

Here are some important clarifications that we make about the way in which we thank our customers for using and recommending the Megacall service to others.

You do not need to agree to the terms and conditions of the customer dividend programme in order to become a Megacall customer. You can choose not to opt-in to the programme, you can choose to opt-in later and you can choose to opt-out later as well should you wish.

1) Our goal is to give our customers the opportunity to keep their telecoms costs as low as possible, primarily through our low prices and additionally through our customer dividend programme.

2) Our customer dividend programme is totally optional and your decision to move to the Megacall service should be based on our high quality service and low prices.

3) To take advantage of our customer dividend programme you need to use the service yourself and recommend the Megacall service to others, based on your positive personal experience of our service and low telephone rates.

4) We will never contact anyone you recommend us to unless they have completed the application form on this web site or contacted us directly through our contact us page.

5) If you recommend Megacall to others, who in turn choose to become customers, we will take this into account when calculating your share of the monthly customer dividend. In calculating your share of the total dividend, we multiply your bill for the month by the number of current customers you recommended us to. Should your account go into credit at the end of a month, this will be used to offset charges on your bill next month. Any excess will be carried forward.

6) If your Network Marketing Company sponsors a particular charity or good cause to which you can donate, you may choose to donate your customer dividend to that charity or organisation instead all the while you are eligible for the programme. We will make payments to charities every 6 months.

7) It is your responsibility to ensure any person you recommend us to completes their application form with your name and customer number. We will not make any adjustments after the application has been received.

8) On your monthly statement we will show the number of customers you recommended who are currently using Megacall and your share of the customer dividend for that month.

9) Should you cease to be a Megacall customer, you will cease to receive any share of the customer dividend.

10) Your account must be in good standing to qualify for the customer dividend.

11) You can recommend Megacall to people you know personally in network marketing. Your recommendations should be based on your own experience of the Megacall service.

12) Acceptable methods of personal recommendation are face to face conversation, telephone and email and you may use the Megacall website www.megacalltelecom.co.uk in conjunction with those methods.

13) You are not authorised to advertise or promote Megacall or any aspect of the service, including the customer dividend programme, other than as stated in points 11) and 12). Unauthorized methods include, but is not limited to; banner advertising, CPC advertising, landing pages, redirecting urls, ezines, newpapers, magazines and leaflets.

14) You are not authorised to and should make no attempt to “manage” or “influence” customers who you recommended us to.

15) The dividend programme is entirely discretionary. It may be modified or withdrawn at any time. It does not create a contractual right to any dividend. Megacall will not enter into correspondence concerning customers’ entitlement to dividends.

16) If you fail to comply with these terms, Megacall reserves the right to remove you from the customer dividend programme, although you may still remain a customer of Megacall.